Wolff Computer Tech Support Services

Call Now for
HELP

818-835-6739
7 days 8am - 8pm

Onsite Services & Rates

Got a question? call the Helpdesk!

Your first phone call is FREE, and many computer problems can be solved quickly over the phone
That's where experience counts.

818-835-6739
7 days a week 8am - 6pm

Technicians are available by phone to answer your questions and diagnose problems. Many times our technicians will be able to explain what to do to fix your problem right over the phone

When your request requires immediate on-site service, our technicians can be at your site in under 2 hours, and after hours if necessary. Your first consultation is always free. Wolff Computer has no "hidden charges," nor is there a minimum hourly charge. If our tech fixes your problem in 10 minutes, you only pay for ten minutes.

We accept all major credit cards through Paypal, cash and checks

Basic On-Site Service Prices
On-Site Service - A+ Basic Rate	$80/hr
On-Site Service - MCSE Rate	$125/hr
Emergency Fee (On-site within 2 hours)	$60
6 hours prepaid On-Site block - Save $80	$400
12 hour prepaid On-Site block -Save $200	$760
20 hour prepaid On-Site block -Save $400	$1200
40 hour prepaid On-Site block -Save $800	$2400
Telephone Support Basic Rate	$60/hr
Telephone Support 6 Hour prepaid block	$300
Telephone Support 20 Hour prepaid block	$800
Comprehensive On-Site PC Tune-Up	$149
On-Site Virus Removal	$99
Prices do not include any replacement or upgrade parts Prepaid Time Blocks must be used within 12 months of purchase

Supported Hardware Platforms
ALL Intel and AMD-based PC's, Workstations and Servers
ALL Intel and AMD-based Laptops: Toshiba, Dell, Compaq, IBM
Handheld PC: Palm, PocketPC,
Laser Printers: HP, Brother, IBM, Lexmark, OKI, Xerox
Inkjet Printers: Epson, HP, Lexmark & Canon
Tape Drives, Disk Storage Arrays, CD-ROM, Optical Disk
DVD/DVDRAM, Iomega Sony DAT Tape Solutions
Imaging Peripherals: Scanners, Digital Cameras, Digital Video
Datacomm: Modems, Cable, DSL, ISDN, Digital & Analog T1
Networking: Hubs, switches, routers, NIC's, UPS

Supported Software (Partial List)
Network Operating Systems: NT/2000 & 2003, Unix, AIX, Novell NetWare and Groupwise
Microsoft Windows: 3.1, 95, 98, NT 2000 XP & Vista
Microsoft Office 95 through 2003
Microsoft Outlook and Exchange Server & Client
Financial: QuickBooks Pro, Quicken Advisor, Quickbase
Internet Applications: IE, Netscape, Email, FTP Firewalls
Imaging Apps: Adobe Photoshop & Illustrator, Corel, 3D Painter
Macromedia Director, Dreamweaver and Flash
MetaCreations Apps, Quark, Visio
Lotus Smartsuite, Notes and Domino
Database Apps: MSAccess, dBase, FoxPro, Filemaker, Oracle
Backup Applications: ArcServe, Seagate Backup Exec, Veritas
Wolff Computer also designs backup and disaster recovery solutions for businesses of any size.

* 2-hour response subject to $60 expedite fee

		Wolff Computer PC Technical Support Services